Privacy Policy

Hausen Elevators

1. Introduction
   Hausen Elevators (“we”, “us”, “our”) respect your privacy. This Privacy Policy explains how we collect, use, store, share and protect your personal data when you use our services, visit our website or submit a lead generation form via LinkedIn or other digital channels.
2. Data we collect
   We collect the following categories of personal data when you submit information through our lead generation forms:

• Name (First and Last)

• Work email address

• Phone number

• Company name

• Job title
  

• Any additional information you voluntarily provide (e.g., project type)

3. How we use your personal data
   We use your data for the following purposes:

• To contact you regarding your inquiry and provide a quote, product consultation or follow-up communication.

• To manage and improve our services, schedule site visits, deliver proposals and document our client relationships.

• To comply with applicable legal or regulatory obligations.

4. Legal basis & consent
   By submitting your data through a LinkedIn lead form or via our website, you expressly consent to our processing of your personal information for the purposes described above. In regions where applicable (e.g., EU) we rely on your consent or legitimate business interest as required under data protection laws. Usercentrics
5. Data retention
   We will retain your personal data only as long as necessary for the purposes listed in Section 3, or as required by law. After that point we will securely delete or anonymise your data.
6. Sharing and transfers
   We do not sell your personal data to third parties. We may share data with the following:

• Our service providers (e.g., CRM systems, scheduling tools) acting under our instructions and subject to confidentiality obligations.

• Legal or regulatory authorities if required by law.
  When data is transferred internationally, we ensure appropriate safeguards are in place.

7. Your rights
   Depending on your jurisdiction, you may have the right to:

• Access and receive a copy of your personal data.

• Correct inaccurate or incomplete data.

• Request erasure of your personal data or object to processing.

• Withdraw your consent (without affecting processing based on prior consent).

• Lodge a complaint with a supervisory authority.

8. Cookies & tracking
   When you visit our website, we may use cookies, tracking pixels or other technologies to better understand how you use our site, to monitor performance and to deliver tailored content. You may manage or disable these in your browser settings.

9. Updates to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will indicate when changes were made. Continued use of our services after such update constitutes acceptance of the updated policy.